The Pottstown Housing Resource Center Opens

Click HERE for Your Way Home 2014 Community Impact Report

In January,  PCRC began a partnership with Your Way Home Montgomery County (YWH) and included the Pottstown Housing Resource Center (HRC) as a program offered at the Cluster Outreach Center. YWH is a new and more effective system to prevent and end homelessness. It is focused on enhancing consumer, provider and funder efficiencies by coordinating services, eliminating duplicative efforts, building capacity and resiliency and weaving together our partners in a comprehensive effort.  Homelessness and housing instability are best solved when philanthropy, government, health and human service providers, law enforcement, housing developers, landlords, consumer advocates and community partners strive to address this complex social problem together. Working together, we will quickly get people into permanent housing and coordinate the resources they need to stay there. We will measure our success by the number of Montgomery County residents for whom homelessness and its effects have been prevented or ended quickly and effectively. Ultimately, our goal is to help families and individuals achieve housing and financial stability as well as food security, better health outcomes, a higher quality of life and lasting independence.

Over 600 calls were received to the YWH Call Center in January. The Call Center is the central door where homeless families and individuals can seek assistance from YWH. Callers are screened through the Call Center and then referred to one of three HRCs in the county, Pottstown being one. PCRC has four staff providing services at the Pottstown HRC.  Ryan Keiser, formerly our caseworker, and Jessica Scholl are our new Housing Stability Coaches, and Wendy Gaynor and Susan Riepen are our Housing Locators. Our staff began seeing clients at the HRC on January 16th. Our first client to move in was a single mother with two children. She moved into her first own apartment on January 30th. Our second move in occurred on January 31st, for a single mother of a three-month-old living in a shelter since the beginning of December.  She was seen at the HRC on January 23rd and signed a lease and received keys on the 31st. As of June 13th, 59 households have received keys to their new homes, with many other families and individuals working with the staff to find their new home. We are excited about the possibilities this program can bring to many families and will continue to share stories of the program on our website. Please visit for more information about the Montgomery County wide effort to end homelessness in this county.